The Sikhs Serving Canada (SSC) provides safe, nutritious and culturally-appropriate food to low-income families living in Mississauga’s L5B, L5C, L4V, L5S, L4T, L5T, and L5P postal codes in the Malton and central Mississauga area. We are a client centric organization that focuses on bringing dignity in the way we serve food to clients.
Our Privacy Commitment to You
Sikhs Serving Canada’s Privacy Principles
Sikhs Serving Canada is responsible for the protection of client information collected through our intake procedures, program activities and email. Individuals will be asked to review and sign a consent form before any personal information is released to third parties for the purpose of providing enhanced services or otherwise.
Sikhs Serving Canada’s Privacy Officer Responsibilities include:
– Documentation of uses of personal information
– Training employees/volunteers in correct practices
– Compliance monitoring
– Reporting and dispute resolution
2. Identifying Purposes
Sikhs Serving Canada will provide a statement to explain the purpose(s) for the collection of client personal information wherever possible, before we ask clients to disclose it. We collect personal data when clients make use of or register for our programs and services in order to better meet client program, service and information needs. We use and disclose data, which does not identify individuals, for statistical purposes to assess, develop and improve SSC`s programs and services. We also collect personal information in order to refer clients to enhanced services, or to satisfy legal, government and regulatory obligations. We do not sell any personal information collected. We will not disclose client personal information to anyone else without client’s prior knowledge or consent, except when required by a government body or agency, or as permitted by law. If clients supply us with their contact information, they may hear from us about important information concerning SSC`s program or service for which they are registered. Clients may also hear from us about other SSC programs and services that may interest and benefit clients or we may ask clients for feedback about the services they have already received as part of our quality assurance commitment. If clients do not wish to receive information about other SSC programs, services or opportunities, they can call (905) 361-7382 ext 4.
Using our Website
Clients can access and browse our website home page without disclosing personal information. Any personal information that site visitors voluntarily choose to provide in order to receive free electronic newsletters, participate in periodic polls and surveys, and/or to complete any of our online application forms IS NOT shared with third parties unless stated otherwise. SSC will ensure all personal information is secured and remains confidential.
3. Consent & Disclosure
SSC only collects personal information with your knowledge and consent. You can choose not to disclose any personal information we may ask you to provide. However, a decision to withhold some personal information may affect our ability to provide you with necessary or relevant services. Further, you can withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to any legal requirements and reasonable notice.
In order to ensure the reliable delivery of services and information, your personal information will be kept up-to-date. We assume that the information you provide to us is complete and accurate. If at any time your personal information changes, we hope to be informed of it immediately. If you contact us with a request, we will take the appropriate steps to update or correct the personal information that you have previously provided to us.
Sikhs Serving Canada employs a number of safeguards to protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. These safeguards include physical measures, including locked filing cabinets, restricted access to offices, and limiting access on a “need to know” basis, as well as the use of passwords and encryption. Procedures for implementing these measures are communicated to all employees to ensure compliance with this principle.
Sikhs Serving Canada has easily understandable and accessible information about its policies regarding the management of personal information. Our policy is available at all times on the Seva Food Bank website: www.sevafoodbank.com.
7. Challenging Compliance
Sabina Husain, Program Coordinator Privacy Officer
Sikhs Serving Canada
2832 Slough Street, Mississauga, Ontario, L4T 1G2
Phone: (905) 341-7382 ext. 4
For the 10 privacy principles please see: http://www.csagroup.org/ca/en/legal/privacy/csa-group-privacy-statement